Privacy Policy

Last updated: August 2026

1. Introduction

Matsuri Japan Festival Sydney (“we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or submit information through our online forms.

By using this website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Business or organisation details
• Volunteer application information
• Exhibitor application information
• Any other information you choose to provide through our forms

We may also automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of your visit

3. How We Use Your Information

Your personal information may be used to:

• Respond to enquiries
• Process volunteer applications
• Process exhibitor applications
• Communicate festival updates related to your application
• Improve our website and services
• Meet legal or regulatory requirements

We will only use your information for the purposes for which it was collected.

4. Sharing Your Information

We do not sell, rent or trade your personal information.

Your information may be shared with authorised members of the Matsuri Japan Festival organising team or trusted service providers where necessary to administer the festival.

We may also disclose information where required by law.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

We may use services such as Google Analytics to better understand how visitors use our website.

You can choose to disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

8. Access and Correction

If you would like to access, update or correct the personal information we hold about you, please contact us using the details below.

We will respond to your request within a reasonable time.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us.

Matsuri Japan Festival Sydney
Email: info@matsurisydney.com
Website: https://matsurisydney.com/

We are committed to respecting your privacy and handling your personal information in accordance with applicable Australian privacy laws.